FAQs

BounceBack is a platform designed to support individuals recovering from orthopedic injury at any stage. We offer both digital and physical resources, including an app for social connection and progress tracking, as well as a recovery journal, motivational tools, and humor-focused get-well cards. Our goal is to help make the recovery journey smoother and more supported.

Unlike generic forums or traditional recovery apps, BounceBack connects you with people whose experiences closely match your own recovery journey. Our app is specifically designed for orthopedic injuries and focuses not only on physical healing but also on mental well-being. We also offer premium features like wellness tracking and tailored recovery insights, products, gear, and experts to help you stay on top of your progress.

Anyone dealing with an orthopedic injury can benefit from BounceBack, whether they are a professional athlete, a busy professional, or simply someone who wants to return to their daily activities. BounceBack is suitable for all ages and stages of recovery, offering tools and connections to help guide you through the process.

Getting started with BounceBack is easy. Simply download our app to connect with others in similar recovery phases, explore our Injury Recovery Journal or Toolkit for guidance, or browse our collection of Get Well Cards to brighten someone’s day. You can start using our resources at any point in your recovery journey.

Mental well-being plays a crucial role in the recovery process. Research shows that staying positive, having emotional support, and managing stress can significantly improve physical outcomes. BounceBack provides the tools and connections to help you stay mentally strong, which can ultimately accelerate your recovery. Attitude and mindset are critical elements!

At BounceBack, we understand that recovery is not just physical. We provide a variety of tools, from community connections to psychology-based activities, designed to help ease the mental and emotional challenges of injury recovery. By focusing on both body and mind, we aim to offer a more holistic approach to healing.

BounceBack provides a range of resources to support your mental well-being, including social support from others with similar injuries, guided activities in our physical products based on psychological research, and a list of recommended experts if more professional help is needed! We also provide motivational content, and light-hearted humor to provide a quick lift or distraction throughout the recovery journey. Lastly, find real-life stories and recommendations from others who’ve been in your shoes. Our goal is to help you stay positive and mentally resilient throughout your recovery, and to make the whole process much less overwhelming by finding peace of mind.

Staying motivated during recovery can be tough, but BounceBack provides a sense of community and accountability. Whether it's through connecting with others who have been through similar recoveries or tracking your own progress, you’ll find plenty of ways to stay encouraged and focused on your recovery goals. Additionally, the insight found on BounceBack from others who have lived it, can provide recommendations and tips that help reduce the siloed nature of healthcare and the recovery process. Finding the right connection, expert, or gear can be a huge difference maker!

BounceBack is designed to be a complementary tool to your medical treatment or physical therapy. While healthcare professionals handle your physical healing, BounceBack helps you manage the emotional, mental, and everyday aspects of recovery, ensuring you stay connected, motivated, and informed.

Absolutely! BounceBack is designed to complement your existing medical treatments and physical therapy. You can use our app to track key recovery metrics like sleep, pain levels, and mood, then share these reports with your healthcare provider for a more holistic view of your recovery progress.

Yes, BounceBack can be an invaluable resource whether you're considering surgery or exploring non-surgical treatment options. Our app connects you with people who have made similar decisions, and you can use their experiences to help guide your own path. We also highly recommend getting second opinions no matter your recovery stage! That said, we do not provide direct medical advice, and all decisions made should be discussed with your provider.

BounceBack’s “Tracker Pro+” provides a “big picture” recovery and wellness tracker designed to focus on key recovery metrics without getting lost in the details. Track essentials like sleep, pain, emotions, milestones, photos, notes, and more. You can export monthly summaries and tailored reports, helping you stay informed, track your progress over time, and identifying healing trends.

Our app matches you with individuals who have been through similar injuries or recovery journeys through our onboarding questionnaire! You enter injury type, location, hobbies, recovery phase, and more to connect with others who understand what you’re going through. It’s a great way to find practical advice, emotional support, and firsthand insight.

Yes! BounceBack offers flexible options for every recovery style, including those who prefer not to journal in the traditional sense of daily writing. Our compact Toolkit provides practical insights, humor, and motivation without the need for regular written entries. For a more visual approach, the BounceBack app allows you to document your recovery with photos instead of words. It’s all about options—use the features that feel right for you to support your recovery journey.

We understand that finding the right healthcare professionals can be challenging, especially during recovery. That’s why BounceBack offers guidance to a network of top-rated providers, including physical therapists, orthopedic specialists, and mental health experts, available on our website. All our recommendations are vetted to ensure you receive expert care that complements your recovery journey. We’re also constantly expanding our list of providers, so please share any suggestions to help us grow our network and serve you better!

BounceBack provides carefully vetted recommendations for top-rated recovery gear on our website. From braces and mobility aids to comfort products and tools that aid in rehabilitation, we’ve done the research, so you don’t have to. Our goal is to offer trusted, high-quality products that can support your recovery process and help you heal more comfortably.

BounceBack provides patients with tools and resources that make tracking their recovery engaging and easy. Features like the “Tracker Pro+” and community connections give patients a sense of ownership and accountability in their progress. By staying mentally engaged and connected with others facing similar challenges, patients are more likely to stick to their recovery plans, reducing attrition and improving adherence to treatment recommendations.

While BounceBack respects patient privacy, patients can share exported reports of their tracked data with healthcare providers. These reports─which include sleep, mood, pain levels, and activity data─offer a holistic view of recovery trends. This broader perspective can spark meaningful conversations and help you personalize treatment strategies based on real-time feedback from the patient’s day-to-day experience.

BounceBack’s resources, such as journaling prompts, expressive writing exercises, and a community of peers, provide basic mental health support that builds resilience and positive outlooks, especially beneficial for patients dealing with the typical stress of injury recovery. These tools are designed to complement—not replace—any professional mental health care your patients may need, giving them a constructive outlet for their thoughts and feelings.

Introducing BounceBack to your patients is straightforward. Share the app's benefits and physical products during appointments, highlighting how they complement physical therapy and reinforce mental well-being. Patients can get started by downloading the app or exploring products like the Journal or Toolkit, which keep them motivated and engaged in their recovery journey between visits.

BounceBack offers digital and physical resources to make recovery more manageable. The app provides an inside look at recovery from those who’ve been there—caregivers can explore it for insights to better support or introduce it as a resource for firsthand advice. Our injury recovery forum is organized into seven post types, allowing caregivers to ask and answer questions, share tips, and find valuable information on supporting others. For a non-digital way to help, the Injury Recovery Journal and Toolkit offer structured guidance, while Get Well Cards add humor and care to lift spirits.

Sometimes, people don’t fully realize the challenges they’re facing during recovery. BounceBack offers subtle, meaningful ways to help without adding pressure. The Journal, Toolkit, and Get Well Cards provide real support that goes beyond a simple gesture—like flowers (though we agree, flowers are beautiful!). These resources offer practical guidance and humor that they can engage with on their own time, making recovery feel less isolating and more manageable while respecting their independence.

Yes! BounceBack’s products serve as thoughtful and meaningful gifts. Whether it’s our humor filled Get Well Cards, the Injury Recovery Journal, or our compact Toolkit, each product is crafted to provide motivation, humor, and practical insights to help someone navigate their recovery. These gifts go beyond traditional gestures, offering real, tangible support for those facing a setback or injury. Thes products also pair well with any of our recommended recovery gear as a part of a larger care-package!

The Journal is a 20-week guided recovery tool for tracking progress and setting goals, ideal for someone who prefers organized support and writing. The Toolkit offers quick motivational insights and humor, perfect for those who want practical tips without the structure of daily journaling. Both options help keep recovery motivating and engaging.

Yes! BounceBack’s products serve as thoughtful and meaningful gifts. Whether it’s our humor filled Get Well Cards, the Injury Recovery Journal, or our compact Toolkit, each product is crafted to provide motivation, humor, and practical insights to help someone navigate their recovery. These gifts go beyond traditional gestures, offering real, tangible support for those facing a setback or injury. Thes products also pair well with any of our recommended recovery gear as a part of a larger care-package!